At Pepreta, we aim to deliver your order quickly, safely, and reliably. All orders are shipped from our Sydney/Melbourne locations via Australia Post Express for fast, tracked delivery.
Delivery timeframes are estimates provided by Australia Post and may vary depending on your location and seasonal demand.
Once your order has been shipped, you will receive an email with your Australia Post tracking number. You can track your order via the Australia Post website.
We currently ship within Australia and New Zealand only.
If your order is delayed, lost, or arrives damaged, please contact us within 48 hours of delivery so we can investigate and arrange a replacement if eligible under our Quality Assurance Guarantee.